Support
Yalla Support
Need help with the Yalla app? Contact our support team and we will review your request.
What we can help with
Account access
Login, registration, profile, password, email, and account questions.
Bookings and reservations
Activity bookings, special events, cancellations, calendar issues, and booking history.
Payments and credits
Wallet credits, payment status, refunds, receipts, and recharge questions.
Hosts and partners
Partner access, facility details, activity listings, availability, and booking management.
Contact support
Email contact@yalla.ltd and include the details that help us find your account or booking:
- Your full name
- Registered email address or phone number
- Account type: client/user or host/partner
- Booking, reservation, or payment reference if available
- A short description of the issue
Response time
Yalla reviews support requests as soon as possible. Requests involving payments, refunds, account security, or partner operations may require additional verification.
Privacy and account requests
For privacy questions or account deletion requests, use the dedicated policy pages below.